Contact information

Eligibility

If you are not sure whether your child is eligible for a place on a FUEL activity you can find more information on the Council website. This includes information about benefits related Free School Meals entitlement.

Queries about the FUEL Programme

You can find more information and FAQs on the Council website.

Difficulty setting up your account

If you are having difficulties setting up your account, please email fuelprogramme@wiltshire.gov.uk with a brief description of your difficulty and include your contact details.

Difficulty registering a child for an activity

On the summary page, check that you child is showing as ‘confirmed’. If not, then make sure that all details are complete and confirm them. You will need to re-confirm if you have made any changes to your child’s details.

Activity is now full or closed for booking

If an activity is fully booked or closed, you can still register an interest by opening the activity and ticking the relevant boxes.

Each date for an activity closes for bookings two weeks before the date, to allow the food providers to plan and prepare. If you are interested in a closed date, you can email fuelprogramme@wiltshire.gov.uk.

If an activity is full on the particular day you were interested in, you can email fuelprogramme@wiltshire.gov.uk with details of the activity, the dates you would like to book and the number of spaces required. Please be advised that we cannot guarantee that a space will become available and so you should book your child onto another activity if it is possible to do so.

If you are still experiencing difficulties, please email fuelprogramme@wiltshire.gov.uk, outlining the details and include your name and contact telephone number.